Tag Archives: Facebook

Is social CRM in? Is social CRM out? In… Out… In… Out… Shake it all about

The hokey cokey. What if that really is what it's all about?

What a confusing world we live in.  A couple of weeks ago one leading thinker would have had us believe Social CRM is dead. A week later, it’s not dead, it just needs to evolve.

Thankfully this week Facebook has come to our rescue. Step back from the life support machine, it lives.

At the risk of contributing to this hokey cokey of business buzzwords, and as much for my own clarity as anything, I thought I’d try to apply a touch of logic.

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Six tips to safeguard against breaking the law with social media background checks

Legal experts in the US have suggested that researching a job applicant online is akin to interviewing them and as such could be violating employment and privacy laws. (Picked up via @jdthurber) I’m not sure this issue is being discussed particularly in the UK, either from the employer or the employee perspective. I think clarity on the legalities and liabilities here would be beneficial.

The website http://www.HRlaw.co.uk touches on the area of social media background checks in the UK, but it seems this is something of a grey area in the law. Any CIPD members or employment law specialists reading this, please do feel free to comment.

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